Reservation & House Policies
CHECK-IN & CHECK-OUT
• Check-in time is between 3:00 pm – 7:00 pm. If you plan to arrive before 3:00 pm or after 7:00 pm, you must call to make special arrangements. We would be happy to make alternate plans if you notify us in advance, as we are unable to process early or late check-ins without prior notice.
• Check out ends at 11:00am. Late checkouts may result in a late fee, which can include up to a one night’s room charge.
• All reservations require a minimum of 48 hours advance notice. If trying to book within 24 hours of your intended stay, please call us directly at 847.905.0133 to secure room and confirm details.
• We accept Visa, MasterCard, Discover Card and American Express. Reservations confirmed upon receipt of confirmation number via e-mail.
• Reservations are strictly limited to two people per room. We do not provide cots or sleeping arrangements for more than two guests per room due to the current Evanston code for B&Bs.
• Whole house bookings require a two (2) night minimum and you must rent all five (5) bedrooms.
• A 50% deposit is required upon booking a reservation.
• Cancellations without at least two (2) weeks notice will result in a charge of one night’s room rate minimum depending on availability to re-rent, plus tax. Room charges are not refundable after payment at check-in (no refunds for early check-outs).
• Cancellations for whole house rentals will be billed the full amount if not notified eight (8) weeks prior to arrival.
• No shows will be billed the full amount of their stay. Cancellations made within 24 hours of your stay will be considered a no-show.
• If you have to cancel a reservation within 14 days of your reservation, you may transfer your 50% deposit to a new reservation.
• Lost key cards will be billed at $20.00 per item.
• Lost garage door openers will be billed at $40.00 per item.
• Misuse of and/or excessive wear & tear of Stone Porch property during your stay will be billed accordingly. Late checkouts may result in a late fee, which can include up to a one night’s room charge.
• Children over the age of 16 are welcome.
• No smoking indoors, outdoors, or anywhere on the premises.
• No illegal drugs allowed on the premises.
• Any overnight guests must be registered for security purposes.
• Sorry, no pets. Boarding is available nearby.
• Heated indoor garage parking is available at the rate of $25.00 per night, upon request.